Cookies Policy

1.1 Essential Cookies

Essential cookies, such as functionality, session, authentication and security cookies are essential to the proper operation and security of the Website and are strictly necessary for the provision of the services that you might wish to access through the Website. They are activated by default on the Website.

Among other things, these cookies:

• Ensure seamless browsing across our Website, facilitate and accelerate the loading of the various web pages, and ensure the operation of all of the functionality of the Website;

• Store a user’s display preferences (language used and specific presentation of the service) and adapt the presentation of the Website to provide a personalised experience where this is an intrinsic aspect of the service offered on the Website;

• Store certain information regarding your purchasing history (for instance, these cookies store the contents of your shopping basket in memory);

• Enable you to access restricted and personal aeras of the Website, such as your client account, by means of an authentication mechanism;

• Store your choices with regard to the deposit of cookies and allow the operation of our cookies management platform.

In the course of using some of these cookies, Ladurée may collect and process certain personal data for the abovementioned purposes. This may include your IP address, your session identifiers, information concerning your browser and/or your terminal, your browsing history and your preferences (including your choices with regard to the deposit of cookies).

The legal basis for the processing of this data is Ladurée’s legitimate interest to ensure that its Website operates properly, securely and in accordance with the preferences chosen by each user. Your data will only be disclosed within Ladurée to those persons who need to know it for the abovementioned purposes, such as our Website management and technical support teams. Ladurée might also share this data with external service providers and other entities of Ladurée Group for these same purposes. Should this data be transferred outside the European Economic Area, Ladurée shall implement appropriate guarantees to protect each transfer in accordance with the GDPR and in accordance with the provisions of our Website’s privacy policy. Your personal data will only be kept for the duration required to fulfil the abovementioned purposes and, in any event, for a maximum duration of six (6) months.

1.2 Audience measurement and analytics cookies

Our partners store audience measurement and analytics cookies on our Website in order to enable us to measure the audience of our Website, optimise its performance and improve our services. Should you not accept these cookies, we will not be able to take your browsing history into consideration as part of our compilation of performance and audience measurements statistics.

Among other things, these cookies:

• Enable traffic statistics to be compiled (for instance, the number of visits, the most visited pages, etc.) to help us understand how visitors interact with our Website and to improve the quality of our services and the user-friendliness of the Website;

• Help us to analyse your browsing behaviour on our Website (for instance, mouse movements, scrolling);

• To individualize your browsing and shopping experience based on your use of the Website (for example, based on traffic patterns and how you interact with the Website).

In the course of using some of these cookies, Ladurée may collect and process certain personal data for the abovementioned purposes. This may include your IP address, your session identifiers, location information, information about your browser and/or terminal, and information about your use of the Website and your preferences.

The legal basis for the processing of this data is your consent to the analysis of your use of the Website. Your data will only be disclosed within Ladurée to those persons who need to know it for the abovementioned purposes, such as our Website management and technical support teams and our marketing teams. Ladurée might also share this data with external service providers and other entities of Ladurée Group for these same purposes. Should this data be transferred outside the European Economic Area, Ladurée shall implement appropriate guarantees to protect each transfer in accordance with the GDPR and in accordance with the provisions of our Website’s privacy policy. Your personal data will only be kept for the duration required to fulfil the abovementioned purposes and, in any event, for a maximum duration of twenty-five (25) months. The data concerning your consent may be kept for longer in the event of any action or investigation that might result in checking or challenging Ladurée’s compliance with its obligation to collect the consent of the users of its Website.

A list of our partners that are authorised to deposit audience measurement and analytics cookies on the Website, subject to your consent, is shown in section 4 below.

You can modify these parameters at any time by clicking on the “Configuration of the cookies” tab accessible from all the pages of our Website.

• From your browser

You can also configure your browser to systematically reject the storage of cookies.

Each browser features a different process for configuring your cookies preferences. Please consult the relevant documentation of your browser to check how to modify your consent in terms of cookies.

To assist you with the configuration, you may find it useful to view the specific help page of your browser:

- Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies; 

- Safari: https://support.apple.com/fr-fr/safari; 

- Chrome: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647;
- Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies; 

- Opera: http://help.opera.com/Windows/10.20/fr/cookies.html.